Business Correspondence MCQ,
Edited by Podmeswar, Only for fair Use
Link1: https://www.proprofs.com/quiz-school/playquiz/?title=njixmjezqm28
Link2: https://arthacs.in/business-correspondence-mcqs-cseet/
1. Which part of the letter consist of an email address, telephone and fax number?
(a) Letterhead
(b) Enclosure
(c) Salutation
(d) Signatory
Answer: (a) Letterhead
2. Which word or phrase on the business letter tells the mail clerk to deliver the letter to the recipient unopened?
(a) For the attention of
(b) Courtesy Copy
(c) Subject
(d) Confidential
Answer: (d) Confidential
3. Which part of the business letter states that a brochure is placed in the envelope?
(a) Attention line
(b) Enclosure
(c) Carbon Copy
(d) Reference
Answer: (b) Enclosure
4. The date on the business letter should always be typed out in full.
(a) True
(b) False
(c) Both True and False
(d) None of the above
Answer: (a) True
5. The subject of the letter is normally typed after the complimentary close.
(a) True
(b) False
(c) Both True and False
(d) None of the above
Answer: (b) False
6. The signatory normally appears below the actual signature.
(a) True
(b) False
(c) Both True and False
(d) None of the above
Answer: (a) True
7. The salutation Mrs Julia White requires the complimentary close Yours faithfully.
(a) True
(b) False
(c) Both True and False
(d) None of the above
Answer: (b) False
8. Which term below refers to the process of transmitting information from one person or group to another?
(a) Feedback
(b) Communication
(c) Sender
(d) Receiver
Answer: (b) Communication
9. The reference normally entails the originator’s and administrative assistant initials.
(a) True
(b) False
(c) Both True and False
(d) None of the above
Answer: (a) True
10. Which part of the letter identifies the person who is preferred to address the concerns of the letter?
(a) Signatory
(b) Designation
(c) Attention line
(d) Complimentary close
Answer: (c) Attention line
1.__________ are used commonly for issuing instructions to the staff.
(a) Memos
(b) Office notes
(c) Office order
(d) None of these
Answer: 1 (a)
2. Office notes are exchange between __________ different departments.
(a) Three
(b) Four
(c) Five
(d) Two
Answer: 2 (d)
3. Representation to management does not includes:
(a) Individual Preference
(b) Special holidays
(c) Suggestions for transfers
(d) Both (a) & ( b)
Answer: 3 (a)
4. __________ have a format similar to that of memorandums:
(a) Office notes
(b) Office circulars
(c) Office orders
(d) None of the above
Answer: 4 (c)
5. Replies to representation can be:
(a) Management could accept respect
(b) May give an oral replay
(c) Could issue an office order
(d) All of the above.
Answer: 5 (d)
6. Disseminate means:
(a) To cause faster or greater activity
(b) Respectful request
(c) Capable of being perceived
(d) To scatter or spread widely
Answer: 6 (d)
7. The testing or a trial of a person’s conduct, character, qualifications or the like means:
(a) Bipartive
(b) Meritorious
(c) Probation
(d) Inter office
Answer: 7 (c)
8. Memo, report, office, circulars, staff news letters, fax etc. are the form of
(a) Non-verbal communication
(b) Written communication
(c) Oral communication
(d) Audio-visual communication
Answer: 8 (b)
9. Business letters should be concise.
(a) True
(b) False
(c) Both (a) and (b)
(d) None of the above
Answer: 9 (a)
10. Which of these must be avoided in business letters?
(a) Polite words
(b) Formal words
(c) Abbreviations
(d) Clear details
Answer: 10 (c)
11. The mode of payment must be stated in business letters.
(a) True
(b) False
(c) Both (a) and (b)
(d) None of the above
Answer: 11 (a)
12. Which of these must not be mentioned in a business letter?
(a) Information of the quality of the order
(b) Name of the firm
(c) The mode of payment
(d) With regards
Answer: 12 (d)
13. Where should the name of the firm be mentioned?
(a) Right of the page
(b) Below the address of the writer
(c) Above the address of the writer
(d) On the last page of the letter
Answer: 13 (b)
14. Which of these is not a mode of address for any letter?
(a) To a tradesman
(b) To a child
(c) To a firm
(d) To professional men
Answer: 14 (b)
15. Which of these is not used to conclude a business letter?
(a) Yours faithfully
(b) Yours truly
(c) Yours sincerely
(d) With kind regards
Answer: 15 (c)
16. Which of these should not be present in a business letter?
(a) The name of firm or businessman
(b) The date
(c) Business jargon
(d) Courteous leave-taking
Answer: 16 (c)
17. The space to be left from the top is ___
(a) 5 cms
(b) 2.5 cms
(c) 4 cms
(d) 2 cms
Answer: 17 (a)
18. Where are the details of enclosures mentioned?
(a) Beginning of the letter
(b) Below the signature column
(c) Right-hand side of the letter
(d) Main body of the letter
Answer: 18 (b)
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