Link- https://www.scribd.com/document/395299596/MCQ-Data-Entry
& PMKVY Data Entry Operator Questions and Answers,
1. Which of the following types of record can be used to verify that the information is legally correct?
a) financial report
b) Judicial report
c) Inventory record
d) Activity record
Ans. B
2. Which of the following can be used to enter data regarding the statement of assets, Liabilities, and capital of an organization, detailing the balance of income and expenditure?
a) Bank record
b) Balance sheet
c) Activity reports
d) Attendance record
Ans. B
3. You have obtained information from a client for entering data of decorative vases. Which of the following category of product can it be put info while performing the initial task ?
a) Dinnerware
b) Gadgets
c) Wall hangings
d) Décor
Ans. D
4. while comparing transcribed data in an excel document, which of the following function can be used to lookup an retrieve data from a specific column in a table ?
a) Sum if
b) Concatenate
c) V lookup
d) h lookup
Ans. C [Vertical lookup= v lookup]
5. You have received different service requests for the Products that have been sold by a company for a data entry task. Which of the following can be recorded as a unique identifier for different service request?
a) Customer’s last name
b) Customer’s first name
c) Customer’s age
d) Invoice number
Ans. D
6. If a customer has not been able to provide the correct information and you have to initialize the task, then which of the following actions should be taken?
a) inform the customer that you cannot work in this condition
b) Report the issue for an immediate resolution
c) Assume the information Provided is correct
d) Start working with the incorrect information
Ans. A
7. Which of the following is the most suitable tool for creating a presentation of the data entry specification for future references ?
a) MS Excel
b) Oracle
c) MS Word
d) MS Power Point
Ans. D
8. Which of the following software tool can be used to clear space on a hard drive by searching for files that can be safety deducted?
a) Antivirus
b) firewall
c) Skype
d) Disk clean-up
Ans. A
9. Which of the following back up storage system can be used to Access random data without reading all exiting data ?
a) Direct Access
b) Random Access
c) Storage Access
d) New Access
Ans. B
10. You are Performing the task of receptionist and using the reception computer for values tasks, for which of the following task can you use outlook ?
a) To keep a track of Personal expenses
b) To keep a track of office expenses
c) To assist with company audits
d) The management of emails and tasks
Ans. d
11. If you observe that there are some grammatical issues in the data to be transcribed, then which of the following actions should be taken ?
a) Correct the data and inform the appropriate authority.
b) Ask you supervisor to correct it
c) Enter the incorrect data
d) stop working as source information is incorrect.
Ans. B
12. Which of the following does not work as a parameter to check the output of work ?
a) KPIs (Key Performance Indicators)
b) KRIs ( Key Risk Indicators )
c) KPAs ( Key Perfomance Areas)
d) KRAs ( Key Responsibility Areas)
Ans. A
13. On which of the following parameters should you obtain guidance from your supervisor?
1. work ethics
2. Standard operating Procedures (SOP)
3. Resolving personal Problem
a) All 1,2 and 3
b) Only 1 and 2
c) Only 1 and 3
d) Only 2 and 3
Ans. B
14. You often experience hand cramps after Performing data entering job. Which of the following should you suggest to your supervisor to rectify this issue?
a) None of the mention option
b) Stool
c) Ergonomic Keyboard
d) A new computer
Ans. A
15. Which of the following should be considered while agreeing on the work requirements ?
1. Targets
2. Timelines
3. Key Performance Indicators
a) Only 1 and 3
b) All 1, 2 and 3
c) Only 1 and 2
d) Only 2 and 3
Ans. B
16. In excel, while checking the contact numbers of vendors if you can only see the given signs, then what can be the possible reason for this? Sign: ####
a) corrupt file
b) Accurate data
c) Unique contact number
d) Insufficient data/ cell space
Ans. D
17. Which of the following tips can be helpful in maintaining files of source document relative to data entry?
1. Assigning manes to files for better identification
2. Segregating files into relevant folders
3. Moving all files Post work into a single Folder
a) Only 2
b) Only 1 and 2
c) Only 2 and 3
d) Only 1 and 3
Ans. B
18. Which of the following is the helpful guidelines for keeping track of an issue with the work?
1. Following up on Progress in resolution
2. Asking For the timetable/ timeline for resolution
3. Ignoring reporting of any updates.
a) Only 2 and 3
b) Only 2
c) All 1, 2 and 3
d) Only 1 and 2
Ans. D
19. You have multiple service request for data entry task. Which of the following should be given the top most Priority?
a) Data entry task of the coming week
b) Testing old sets for validation
c) Old data entry important new entry
d) Urgent and important new entry
Ans. D
20. Which of the following department should be contacted, if you are unable to understand the accounting detains while entering data in the report?
a) Operations
b) Finance
c) Logistics
d) HR
Ans. B
21. If the entered data is not getting update in the database and you cannot find a reason for the same, then which of the following actions should be taken?
a) Record the data in the incorrect format
b) Close the database
c) Seek advice from database specialist
d) Stop updating the data
Ans. C
22. You have been issues with the database management system. If the issue hasn’t been resolved by the operator. Then which of the following actions can be taken?
a) Ask your subordinate to handle the issue
b) Refer the issue to technical support for the resolution
c) start working on some other project
d) stop working on database management system
Ans. B
23. In case you assisting a customer with product data entry, which of the following information must be asked for ?
1. Product ID
2. Product description
3. Uses of Product
a) Only 2
b) Only 2 and 3
c) Only 3
d) All 1, 2 and 3
Ans. D
24. As a receptionist, which of the following should be avoided while receiving visitors?
a) Greet the visitors appropriately
b) Ensure back up when absent from reception desk
c) Offer refreshments to only known visitors
d) Maintain visitor register
Ans. C
25. While comparing the transcribed data using excel, which of the following is an essential step to be performed ?
1. Deduction of errors
2. Ensure Correction of the error
3. Perform a final Verification
a) Only 2
b) All 1,2,3
c) Only 2,3
d) Only 1,2
Ans. B
26. Which of the following might indicate that the data Provided by customer for Numeric and text data entry is correct ?
a) Data matching with the resource
b) Data with grammatical Errors
c) An incorrect formula for numerical calculations
d) Textual data with spelling mistakes
Ans. A
27. While reviewing the data you find that there are several mistakes in the data entered in an excel sheet. Which of the following tabs should you use for performing a spell check ?
a) Review
b) Data
c) Insert
d) Page Layout
Ans. A
28. Which of the following tools is most suitable for Preventing any dirt on a computer monitor?
a) Compressed air can
b) Broom
c) Water sprayer
d) Wet mob
Ans. A
29. Which of the following is a virtual storage where you can store and keep your backup files with access control ?
a) Cloud storage
b) Flash drives
c) External hard drive
d) compact disk
Ans. A
30. You are obtaining information from a client for initial work. If the task involve data coversion from the hard copies to soft copies or entering data into the online system to from an enhanced database, then which of the following type of data entry work in indicated ?
a) Data capturing and entering
b) managing accounting data
c) compiling mailing list
d) managing files
Ans. A
31. Which of the following information must be gathered from a client in case you are Performing mailing list compilation job in data entry ?
a) Date of birth of client
b) The contact number of client
c) Resource File details
d) Email IDs
Ans. D
32. Which of the following are including in the work requirements ?
1. work output
2. Quality of work
3. Standards
a) Only 1 and 2
b) All 1, 2 and 3
c) Only 2 and 3
d) Only 1 and 3
Ans. B
33. After understanding the work requirements from the supervisor which of the following should be done in order to inform the given instructions ?
a) Complete the work and confirm the output
b) None of the mentioned options
c) Search for the instructions online
d) Repeat what you have understand
Ans. D
34. You need to get the source documents verified by your supervisor before proceeding to enter the data however he/she is not available for the next few days. Which among the following is the most suitable action to be taken in the situation?
a) Do not start the data entry work till the time he/she is available in the office .
b) Forge your manager’s signature as this really urgent
c) Start the data entry work without his/her approval.
d) Discuss with your manager if he/she can provide an approval over an email.
Answer: (d)
35. Which of the following are the correct steps to be followed, if you been assigned a task to enter some confidential data in a system?
1. Files should be Password Protect
2. The source files ( hard copy) should be stored in a source place
3. Files should be saved on a shared drive
a) Only 2 and 3
b) Only 1 and 3
c) All 1, 2 and 3
d) Only 1 and 2
Answer: (d)
36. Which of the following can be used to convert the hard copy of a source document into a soft copy?
a) Scanner
b) Hard drive
c) Printer
d) CD-Drive
Answer: (a)
37. Which of the following activity should be given the highest priority during the task scheduling ?
a) Not important and not urgent
b) Not important but urgent
c) Important but not urgent
d) important and urgent
Answer: (d)
38. Which of the following will help in keeping your immediate area clean and tidy at the workplace?
1. Organizing the source document files
2. Avoid eating anything the work desk.
3. Throw disposable glasses in the dustbin
a) All 1,2 and 3
b) Only 1 and 3
c) Only 2 and 3
d) Only 1 and 2
Answer: (a)
39. How will you deal with any delay in the work Process?
a) Let the customer wait for the timeline to be over
b) Seek more pricing from the customer
c) submit incomplete work
d) inform the customer about the delay with reason.
Answer: (d)
40. Which of the following should be done in order to scan the computer against any virus attacks?
a) install a hard disk
b) Delete old files
c) format the computer
d) run antivirus
Answer: (d)
41. Which of the following type of record can be used to check the status of the people who are reported missing?
a) missing persons report
b) witness report
c) non-violent offenses
d) criminal incident reports
Answer: (a)
42. Which of the following is the reason for taking data backup?
1. To protect data from hardware failures
2. To protect data from accidental loss
3. To protect data from database corruption
4. To protect data from hackers
a) Only 3 and 4
b) Only 1 and 2
c) Only 1, 2 and 4
d) Only 1, 2 and 3
Answer: (d)
43. Which of the following is the most appropriate organizing tool that can be used to bundle cables of a computer healthy and orderly?
a) Paper clips
b) Cable ties
c) Cloth
d) Rope
Answer: (b)
44. Where as a computer mouse moves over the table surface, the trackball is
(a) Stationary
(b) Difficult to move
(c) Dragged
(d) Moved in small stems
Answer: (a)
45. Which one of the following input device is user-programmable?
(a) Dumb terminal
(b) Smart terminal
(c) VDT
(d) Intelligent terminal
Answer: (d)
46. Which computer memory is used for storing programs and data currently being processed by the CPU?
(a) Mass memory
(b) Internal Memory
(c) Non-volatile Memory
(d) PROM
Answer: (b)
47. Computer instructions written with the use of English word instead of binary machine code is called-
(a) Mnemonics
(b) Symbolic Code
(c) Gray codes
(d) Opcode
Answer: (b)
48. Computer operators
(a) writes computer programs for specific problems
(b) operate the device which input and output data from the computer
(c) normally require a college degree in computer science
(d) all of the above
Answer: (b)
49. A computer programmer
(a) Dies all the thinking for a compute
(b) can enter input data quickly
(c) can operate all types of computer equipment
(d) can draw only flowchart
Answer: (a)
50. CD-ROM
(a) is a ‘semiconductor memory
(b) Memory register
(c) Magnetic memory
(d) None of the above
Answer: (d)
Data Entry Operator (Theory):
51. The image shows an error message. Entering which of the following values, will not show the given error message?
a. 0
b. 8
c. 49.9
d. 51
Answer: b. 8
52. An operator takes 2.5 hours to enter data from 50 forms. How many forms will he be able to complete, if he works for 10 hours?
a. 125
b. 200
c. 250
d. 500
Answer: b. 200
53. Refer to the guidelines for handling service requests.
Guidelines:
1. If there are three or more pending requests, the operator should first complete all the pending requests.
2. The operator should complete all the 'ADD' service requests, if there are not more than two pending requests.
3. The 'VERIFY' service requests should be completed only after the 'ADD' service requests.
4. The 'ADD' service requests should be completed after 'MODIFY' service requests.
5. If there are no pending service requests, UPDATE the database and then complete all 'ADD' service requests.
When should the database be updated?
a. When there are two 'ADD' service requests
b. When there are five pending requests
c. When there are no 'VERIFY' service requests
d. When there are no pending requests
Answer: d. When there are no pending requests
54. The table shows a status report showing the deliveries made in the month of May. Who was the first client to whom the delivery was made?
a. A
b. B
c. C
d. D
e. E
Answer: a. A
55. You have a file with an extension .pdf , which of the following software is needed to open this file?
a. MS Excel
b. MS Word
c. Acrobat Reader
d. Paint
Answer: c. Acrobat Reader
56. If the operator has any confusion while entering the customer's personal details, what should be the first step to be taken by the operator?
a. Inform the supervisor
b. Ask help from colleagues
c. Interrogate the customer
d. Do what he thinks is right
Answer: d. Do what he thinks is right
Health and Safety
57. What should you do if your colleague suddenly faints and is not breathing?
a. You should check his pulse and blow air into his mouth
b. You should make him lie down and place a wet cloth on his forehead
c. You should tightly hold his shoulder and shake him
d. You should gently stroke his chest in downward direction
Answer: a. You should check his pulse and blow air into his mouth
58. While working, your system suddenly shuts down. You notice some spark near the wiring of the system. What should you do?
a. You should inform your colleague and take his help to correct the wiring
b. You should inform the maintenance department and request them to resolve the issue
c. You should try to check the wiring and correct it on your own
d. You should request your colleague to share his system with you and work turn by turn
Answer: b. You should inform the maintenance department and request them to resolve the issue
Work Management
59. A person takes 10 minutes to install software in one computer. In how many computers will be able to install the software in one hour?
a. 5
b. 6
c. 10
d. 20
Answer: b. 6
60. You work in department A of a company. You receive a service request from a customer which has to be handled by department B as per the company guidelines. What should you do in this case?
a. You should ask the customer not to send such requests to department A
b. You should forward the service request to your manager
c. You should handle the request and meet the customer's requirement
d. You should inform the head of department B and ask him as to why your department is getting such requests
Answer: b. You should forward the service request to your manager
Basic Computer Literacy
61. What does "F" mean on the F1, F2, F3, F4, etc. keyboard keys?
a. Find
b. File
c. Format
d. Function
Answer: d. Function
62. You have completed the worksheet and want to make certain that you have not made spelling or grammar errors. Which button will you select?
a. A
b. B
c. C
d. D
Answer: a. A
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