This set of
Professional Communication Multiple Choice Questions & Answers (MCQs)
focuses on “Proper Use of Body Language”.
1. A ______ speaker
looks into the eyes of the audience.
a) confident
b) impatient
c) rude
d) impolite
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Answer
Answer: a
Explanation: It is best to look straight into the eyes of the audience. This
would convince the audience that you are a confident speaker.
2. Which of these may
convey arrogance ?
a) Jointed finger tips
b) A shoulder shrug
c) A pointed finger
d) Hands swinging loosely
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Answer
Answer: a
Explanation: Jointed finger tips convey surety and confidence, if done
properly. They may convey arrogance, if done badly. A shoulder shrug may convey
sincerity or callousness.
3. A pointed finger
may be a gesture of accusation.
a) True
b) False
View
Answer
Answer: a
Explanation: The statement is true. A pointed finger may be deemed to be a
gesture of accusation or forcefulness. While approaching to the rostrum it is
best to walk in a forceful manner with hands swinging loosely by the side.
4. The tone of the
speaker should be _____
a) loud
b) clear
c) low
d) soft
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Answer
Answer: b
Explanation: The tone of the speaker should be clear and precise. A good
speaker always pauses on punctuation marks and when he wishes to drive home a
point.
5. During practice, by
how much should the speech be lengthened?
a) 2 to 5 %
b) 6 to 10 %
c) 7 to 11 %
d) 9 to 13 %
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Answer
Answer: a
Explanation: It is better to make a speech lengthier by 2 to 5 percent in
practice, since when crunch time arrives the best speaker tends to speak faster
or forget some lines.
6. A speech must be
prepared with _______ in mind.
a) the result
b) praise
c) an audience
d) admiration
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Answer
Answer: c
Explanation: A speech must be prepared with an audience in mind. It must give
facts and clearly mention in case opinions are made.
7. A speech must
advance _____
a) dishonesty
b) truth
c) aggressiveness
d) negativity
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Answer
Answer: b
Explanation: A speech must advance the truth and not convolute truth by
irritating people. Wit and humour are an integral part of any speech but they
must not be biting.
8. Which of these is
important in having mutual understanding with colleagues?
a) Effective listening
b) Speaking
c) Talking
d) Writing
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Answer
Answer: a
Explanation: Effective listening is extremely important in having mutual
understanding with colleagues, superiors and subordinates. Listening is an
important part of communication.
9. Which of these does
not enhance listening skills?
a) Attention
b) Frankness
c) Clear perception
d) Ignoring
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Answer
Answer: d
Explanation: The points that enhance the listening skills of the participant
are : attention, frankness, clear perception, analytical approach and taking
notes.
10. Participant should
listen to the opinions expressed by others with respect.
a) True
b) False
View
Answer
Answer: a
Explanation: The statement is true. Participant should listen to the opinions
expressed by others frankly and with respect. He/She should make such gestures
to this effect.
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